Adopting AI can seem like a Herculean task, often leading to analysis paralysis—opting to do nothing because the task seems entirely too daunting.
However, it doesn’t need to be like this.
By implementing a few essential steps, any organization, regardless of size, can figure out their approach to AI.
Your first step should be to create an AI Council, complete with an AI Charter, which outlines the purpose for the AI Council as well as the broader goals for the organization. (More on the AI Charter below.)
Call it what you will—a committee, a council, or a task force—the terminology doesn’t matter as much as the purpose: to communicate, create, assess, and oversee all your organization’s AI initiatives.
The AI Council creates the AI policy, and the AI policy dictates your approach to use cases and pilot projects.
When forming an AI Council, start with a small group.
Ideally, three to six people should constitute the initial team.This size is manageable and allows for efficient decision-making and collaboration. It allows you to move fast, and, perhaps more importantly, fail fast.
Too many people mean too many opinions, which can hinder consensus.
A successful AI Council should be composed of members from various disciplines within the organization.
It’s often helpful to include representatives from marketing, sales, IT, legal, compliance, and other relevant departments that have a stake in what you’re doing.
A diverse and cross-functional team ensures varied perspectives and expertise, fostering a comprehensive, collaborative approach to AI policy and strategy development.
Also note that AI responsibilities shouldn’t be confined to IT or technology departments alone. The data shows that broader departmental involvement yields more useful results
The AI Council must have a clear, well-defined purpose, clear long-term goals, and measurable objectives that are aligned with the organization’s overall business strategy.
The proper place to outline all of this is in your AI Charter.
The AI Charter should state why the AI Council exists (it’s purpose), what its objectives are, and how it aligns with the organization’s overall business strategy.
Here are three AI Council purpose statement examples. These statements will appear in your AI Charter.
The Charter should also articulate the organization’s long-term goals for AI—what the business seeks to achieve with AI in terms of productivity, innovation, customer experience, or operational efficiency.
Here’s an example:
Once you’ve locked in your purpose statement and long-term goals, the next step is to create clear objectives for the AI Council.
At a minimum, here is what you should think about.
The objectives of the AI Council are as follows:
Implementing an AI Council and creating an AI Charter are two of the most important steps you can take in developing solid AI Governance.
By starting with a small, diverse, and cross-functional team, you can foster collaboration and innovation while maintaining your focus on key objectives.
Remember, the journey to AI adoption is iterative—begin with an AI Council, craft your AI Charter, then write your AI Policy.
Iterate and revise along the way.